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SIAX Managed Service 

SIAX can analyse your business to develop your customised Managed Service Agreement.

Great managed services help you solve or avoid a problem, reach an aspiration or goal, or gain insight.


The SIAX Managed Services can provide:

- A suite of offerings allows you to focus on growing your business

- Help you to understand new possibilities for your business

- Provide you with a trusted partner who assumes the ongoing responsibilities for managing your I.T.

 

SIAX Managed Services Agreements

Essential Agreement

INCLUDES:

  • 24x7 Monitoring & Alerting – Servers & Workstations

  • Pro-active Scheduled Automated Maintenance

  • Pro-active Patch Management – Server & Workstation Operating Systems

  • Monitoring of local backups – Success or Fail

  • Reporting – Network Functionality & Performance

  • Access to Onsite and Remote Support (T&M)

  • Scheduled Reviews

  • Pro-Active Patch Management – Back Office Apps

OPTIONAL ADDONS:

  • Anti-Virus Management

  • Cloud / Offsite Backup

  • Gateway Monitoring & Reporting

  • After Hours Support

  • Scheduled Onsite Support

Fusion Agreement

INCLUDES ESSENTIAL AGREEMENT PLUS:

  • Reporting and Auditing - Software Licensing

  • Asset Register – Server & Workstation Hardware

  • Disaster Recover - Server & Workstations

  • Internet Connection Management

  • Domain Registration & Management

  • User Administration & Management

  • Printer Monitoring Management & Configuration

  • Configurations & Management – Workstations/Modems/Router/WAPS/Switches/Printers/Anti-Virus Management

  • Unlimited Remote & Onsite Support – Within Agreement Scope


OPTIONAL ADDONS:

  • Cloud / Offsite Backup

  • Mobile Device Support

  • 3rd Party Management

  • Equipment Installations

  • Gateway Monitoring

  • After Hours Support

  • Scheduled Onsite Support

 

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Contact

1300 799 928

Address

Unit 1 / 2-10 Hallam South Rd, Hallam, Vic, 3803

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